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	<title>Thief Wine Blog &#187; Funny Customer Stories</title>
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	<description>Wine ramblings from Thief Wine Shop &#38; Bar - tasting notes, updates on what's going on in the shop, and more.</description>
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		<title>The Most Common Annoying Question We Get</title>
		<link>http://thiefwine.com/blog/2009/07/12/the-most-common-annoying-question-we-get/</link>
		<comments>http://thiefwine.com/blog/2009/07/12/the-most-common-annoying-question-we-get/#comments</comments>
		<pubDate>Sun, 12 Jul 2009 20:20:36 +0000</pubDate>
		<dc:creator>Phil</dc:creator>
				<category><![CDATA[Funny Customer Stories]]></category>

		<guid isPermaLink="false">http://thiefwine.com/blog/?p=53</guid>
		<description><![CDATA[Standard preface for this category: we love our customers &#8211; 99% percent of them we welcome as personal friends and enjoy getting to know &#8211; you&#8217;re the reason we like coming to work every day; and the other 1%, we thank you for helping us to pay our bills &#8211; but there&#8217;s always some interesting [...]]]></description>
			<content:encoded><![CDATA[<p>Standard preface for this category: we love our customers &#8211; 99% percent of them we welcome as personal friends and enjoy getting to know &#8211; you&#8217;re the reason we like coming to work every day; and the other 1%, we thank you for helping us to pay our bills &#8211; but there&#8217;s always some interesting interactions that make us cringe and laugh simultaneously and are fun to share.</p>
<p>Compared to big-box shops, we&#8217;ve got a pretty tight selection &#8211; about 550 well-chosen SKUs &#8211; and obvioiusly we can&#8217;t stock every wine there is (though we&#8217;re happy to special oder anything), so we get a fair amount of people asking for a wine (usually something they can find floor-stacked at any supermarket, but occasionally something obscure) that we don&#8217;t have on the shelves. Our standard reply is that we don&#8217;t currently have it, but if it&#8217;s available in WI we&#8217;ll be happy to bring it in for them, as little as one bottle.  Often their response is &#8220;Well, do you know where I can get it?&#8221; Um&#8230;no. And then they get mad at us. Sorry, but we don&#8217;t and can&#8217;t keep track of every other retailer&#8217;s inventory; if we did, we&#8217;d have no time to run our own business and best serve our own customers. I file the people who ask this question under the &#8220;well-meaning-but clueless&#8221; category.</p>
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